ICT HelpDesk Support Officer
Vacancies > Local Government > ICT HelpDesk Support Officer
The Application is now over
Job description
| Vacancy Number |
#181 |
| Sector |
Local Government |
| Company |
Temp Recruitment Ltd |
| Location |
Darlington |
| Basic Job Description |
To fulfil the first line support role for the ICT Service, by providing a comprehensive Service Desk function. |
| Main Duties |
To provide a central ICT point of contact for all customers, receiving requests from multiple sites via various communication channels, recording, prioritising and assigning all calls onto the Help Desk system. |
| Key Skills |
• Competent in producing high quality documents and reports
• Analytical skills and the ability to interpret management information/reports
• Experience in supporting the delivery of change
• Ability to work as part of a team as well as on own initiative
• Ability to prioritise work and meet deadlines
• Ability to interpret customer requirements
|
| Qualification |
• Proven ability to analyse problems and adopt an innovative approach to finding more solutions
• Adopt a flexible approach to working hours to meet the needs of the service
• Capacity to deal effectively with customers, outside bodies and external supp |
| Position |
Full Time |
| Duration |
temporary |
Hours and Wage
Contact Details
| Closing Date |
30-04-2010 |
| Contact Name |
Andy |
| Contact Info |
please send cv to stockton@temp-recruitment.co.uk |
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